Sienna Marques

Tabcorp, a major player in Australia's gambling industry, has been fined €216,374 by the Victoria’s gambling regulator due to failures in implementing multi-factor authentication (MFA) on customer wagering accounts. The …

President Lula has enacted a provisional measure that bans online betting sites from operating in Brazil, effective immediately. Under this order, no betting operator is allowed to accept customer deposits …

The AI revolution promises a new era for customer service. Instead of facing the frustration of being on hold, customers should expect instant assistance from AI agents available 24/7, equipped …

Tabcorp has received a fine of AU$350,000 (US$245,413) from the Victorian Gambling and Casino Control Commission (VGCCC) due to its failure to implement mandatory multi-factor authentication (MFA) for nearly five …

The iGaming landscape in Canada is experiencing significant growth, with more Canadians opting for this engaging form of entertainment. This surge in casino activity is primarily driven by the increased …

Parimatch is inviting individuals to change their legal name to "Parimatch" in exchange for a reward of $30,000. This offer was announced on Parimatch's account on X, the social media …

The Star Entertainment’s Sydney casino will remain under external management until June 30, 2027, as decided by the New South Wales Independent Casino Commission (NICC). On Friday, the NICC extended …

The surge in automation should represent a transformative moment for customer service, allowing clients to have their issues resolved swiftly and efficiently without enduring long waits. Ideally, they could rely …

President Luiz Inácio Lula da Silva has enacted a provisional measure that bans the operation of online betting sites in Brazil, effective immediately. Under this new ruling, operators are prohibited …