The joint Entain/MGM venture BetMGM warned earlier this year that, “certain BetMGM customer records” were obtained in an incident involving data breaches.
BetMGM believes the hack occurred between May and June of this year. However, it was only made aware of the problem last month.
Unauthorised personnel were able to view “personal data of certain patrons, such as names, contact details (such as email addresses, postal addresses, and telephone numbers), dates of birth, Social Security numbers that had been hashed, and account identifiers, including player IDs and screen names, as well as information about transactions with BetMGM.
The business claimed that it has no reason to believe passwords of customers or funds in their accounts were compromised.
The operator stated that “BetMGM has a close relationship with the law enforcement agencies and is taking measures to enhance security.” “BetMGM advises customers to be alert and watch out for suspicious activities or uninvited communications involving their personal data.”
To protect its customers from potential frauds that could use their personal data, the provider has provided free credit monitoring services and identity restoration for two years.
Adam Greenblatt added that the security of data was an important priority to BetMGM.
He said, “We take this issue very seriously. We are investigating it quickly.” BetMGM places a high priority on the security of its platform and data. “We apologize for any inconvenience caused.”
Last month, rival US operator DraftKings revealed that a mass hacking of DraftKings customer accounts led to the loss of $300,000 (PS252,745/EUR291,742) in funds.