Home Gaming InsightsInsights on Trust, Compliance, and Growth from Leading Operators at SPiCE International 2026

Insights on Trust, Compliance, and Growth from Leading Operators at SPiCE International 2026

by Sienna Marques
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Insights on Trust, Compliance, and Growth from Leading Operators at SPiCE International 2026

Asia's gaming landscape is diverse, characterized by varying regulations, payment preferences, and player expectations, making adaptability crucial for success. SPiCE International 2026, set to take place on 12-13 November at Shangri-La Mactan in Cebu, Philippines, embraces this concept. The event, known as the Strategic Platform for iGaming Conference & Exhibition, will bring together buyers and builders to discuss key issues such as product-market fit, payments, artificial intelligence, and market access, focusing on practical solutions.

Before the conference, two operators shared their insights on maintaining a balance between regulatory compliance and commercial growth.

**Rhaymond Torres, Casino Regulatory Compliance Specialist at Okada Manila**

When addressing compliance challenges faced by B2B suppliers working with major casino operators, Rhaymond noted that one common mistake is postponing compliance tasks until the end of the integration process. He emphasized the importance of understanding the Philippine Amusement and Gaming Corporation (PAGCOR) requirements, recommending that suppliers confirm these needs early to avoid delays.

On the topic of regulatory priorities for land-based casinos in the Philippines, Rhaymond highlighted responsible gaming as paramount. "Proper entry checks, effective exclusion measures, and trained staff are essential for player protection. We must demonstrate our commitment to safeguarding players as a foundation for future growth," he explained.

He also discussed the collaboration between regulatory and commercial teams, advocating for early conversations to outline responsibilities and timelines to prevent last-minute complications. Rhaymond concluded by emphasizing that growth and compliance should coexist in the gaming industry, and that open dialogues with PAGCOR can clarify regulatory requirements.

**Evan Spytma, CEO of Casino Plus**

Evan shared what distinguishes compelling B2B product pitches within the Casino Plus leadership team. He stressed the importance of relevance and supporting evidence, encouraging pitches to address three critical questions: the ability to operate in regulated markets, the enjoyment factor for Filipino players, and the provision of ongoing data post-launch. He cautioned that failing to address responsible gaming while promising aggressive player acquisition is a significant concern in a regulated environment.

Looking ahead at potential growth in Philippine gaming over the next 18 months, Evan identified three key areas. First, he mentioned the integration of online and offline experiences, noting that players want tangible interactions with the brands they play. For instance, Evolution's recent opening of its first Asian studio in Cebu aims to create content specifically tailored for Filipino players.

Second, culturally relevant games that resonate with Filipino players, such as traditional local formats, are poised for expansion. Lastly, he mentioned trust as a distinct product, highlighting the changes in e-wallet regulations that necessitate transparency and responsible gaming measures. Casino Plus's PhilFirst surety bond program, amounting to ₱1 billion, exemplifies their commitment to building trust in the market.

Evan also elaborated on a recent technological advancement that has enhanced operational efficiency at Casino Plus. Their content integration architecture allows for smooth onboarding of new game studios while maintaining platform operations, exemplified by their phased rollout with Peter & Sons. This approach enables real-time compliance monitoring and performance analysis, essential for adapting to player feedback.

He noted the significance of a robust compliance framework, particularly during major payout events. This was underscored by a recent milestone, where a historic ₱122,409,603 jackpot was paid out, marking the largest verified jackpot in Philippine slot machine history, witnessed by PAGCOR and media representatives. In a market sensitive to trust, this level of transparency serves as a competitive edge.

Attendees can look forward to more insights and operational strategies shared live at SPiCE International 2026.

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