Westgate Resorts is starting the new year with appointments to key leadership positions.
The gaming and entertainment giant announced on Monday a series of appointments and promotions to start a new calendar year and position the company for long-term success.
“This year will be a year marked by growth and strategic investments,” said Westgate CEO Jim Gissy. “We’re excited to introduce these new leaders who will enable our business to scale and deliver the best possible experience for our owners and guests. These same individuals will also mentor the next generation of leaders within our organization.”
The series of appointments included the hiring of Mitch Less as Westgate’s new COO. In his role, Less will be responsible for overseeing resort operations, risk management and other critical areas. Less, who has over 35 years of experience in the hospitality industry, has joined Westgate after previously serving as a Partner at Grant Thornton.
Westgate has also added John Willman to its leadership team as CFO. Willman, who has spent 30 years at Westgate, has been promoted after spending 14 years as VP of Mortgage Portfolio Services. He also held the role of Treasurer of Mortgage Services. Willman is also a member of the Board of Directors of the American Resort Development Association.
In its latest round of hires, Westgate also promoted Jared Saft to Chief Business & Strategy Officer. In his role, Saft will oversee Westgate Las Vegas and HR among other responsibilities. Saft was integral in the launch of Westgate’s current loyalty program.
Westgate makes changes to sports betting business
Westgate’s sportsbook, SuperBook, underwent drastic adjustments to its U.S. strategy in 2024 by shuttering online operations in eight states leaving Nevada as its only market.
SuperBook held no more than 0.2% of the market in any of the states where a breakdown of handle is available. Those states included Arizona, Maryland, New Jersey, Ohio and Virginia. Its best-performing state for handle and market share in 2024 was Arizona.
