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KSA reduces record Videoslots sanction following appeal

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The KSA has reduced the sanction given to Videoslots according to a report by Dutch media outlet, Casino Nieuws.

It’s a decision that came off the back of an appeal by the group, which led to the record penalty being reduced from €9.9m penalty to €975,000.

Off the back of the sanction initially being announced in 2023, Videoslots took aim at the KSA accusing the regulator of “abusing the mystery shopping regime”.

In offering detail on what led to this point, the operator noted that in preparation for a KSA application in April 2022, the regulator’s logo was “mistakenly visible for a short period of time”. It is noted that it was “quickly removed”.

However, Videoslots added that the KSA tried to sign-up as a Dutch customer after becoming aware of this, but failed due to the systems put in place. It is also suggested that the regulator accessed the site as a German customer, before making a deposit and sole wager of 20 cents.

Ulle Skottling, Deputy CEO at Videoslots, stated at the time: “Videoslots does not target but restrict the Netherlands, so the Dutch Gaming Act does not apply to its services. No Dutch players were able to access our site during the disputed period and there was no violation as a result.

“It is absurd that the KSA should fine us after gaining unauthorised access. It is simply not possible to protect fully against unauthorised access, and the KSA has no guidelines on what measures are sufficient. 

“Furthermore, there was no demonstrable damage, and the interests of Dutch consumers were never compromised at any point. The KSA calculated the fine based on several guesstimates. There is no basis for it and all sense of proportionality is missing.

“Videoslots takes its legal and regulatory obligations extremely seriously, but we dispute the Ksa’s actions and conclusions, which we believe are unlawful. We are confident of a positive outcome in this case.”

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