GamCare is offering additional confidential, supportive and non-judgmental spaces for people affected by gambling-related harms with the introduction of night chatrooms.
Available every Tuesday between 1am and 2am, the gambling support charity has stated that the night chatrooms will provide more accessible support at night in a moderated, safe and friendly environment to individuals affected by gambling-related harm.
GamCare noted that the night chatrooms will offer individuals, affected by their own gambling or supporting someone else, an opportunity to “connect with others who truly understand what you’re going through” to receive and share support, advice and information.
The night chatrooms will be moderated by an experienced GamCare advisor to ensure a respectful and empathetic environment, guiding conversations and providing resources.
GamCare added that the night chatrooms will provide meaningful conversations about personal experiences, coping strategies and available resources, helping people gain new perspectives and find practical advice, in addition to building a supportive community with others navigating similar challenges.
“The launch of night chatrooms is an essential step in providing around-the-clock support for those impacted by gambling harm,” commented Samantha Turton, Head of Remote Support Services at GamCare.
“Nighttime can often be particularly challenging for individuals, with feelings of isolation or distress increasing. By offering these chatrooms during late hours, we’re ensuring that people can access support, connect with others and find a safe space whenever they need it most.”
Registration is required for those wishing to participate in the night chatrooms. Once registered, the chatroom will be visible on GamCare’s chatroom page for people to drop in at any time after 1am.
Individuals will be asked for a username when registering, but GamCare highlighted that a real name or any identifier as a username isn’t necessary, as this is the name that is publicly displayed whilst messaging in the chatroom.
GamCare will ask individuals for their first name and email when they sign up, but this information can only be accessed by the charity’s team and will not be displayed publicly, allowing users to remain anonymous in the chatroom and on the GamCare forum, as well as allow access to MyGamCare.
