The Gambling Commission is the UK’s gambling regulator. It constantly monitors the UK market to ensure that licensees adhere within the framework established and that the consumers are protected. The gambling regulator can impose sanctions in the event of any violations. These may be monetary, or, in more severe cases, suspension or revocation of licenses.
The Commission announced on Thursday that it had uncovered an operator’s violation of social responsibility, which led to a fine. A gambling watchdog revealed that PPB Counterparty Services Limited trading under Paddy Power and Betfair had been investigated for social responsibility breaches. The Commission described the breaches by claiming that the company sent notifications to customers who had previously self-excluded gambling activities.
According to the current gambling regulations licensed operators are required to adhere to self exclusion . This means that they must take all necessary measures to ensure that these individuals do not receive any marketing offers. After a self-excluded person has opted out of gambling, the gambling business must act within two days to ensure this individual does not receive marketing communications.
The Commission stated that the social responsibilities breaches date back to 21 November 2021 when “the operator’s app distributed a offer of enhanced odds on bets placed on an English Premier League Football match to devices that were either linked to GAMSTOP-registered accounts or devices that were linked to self-excluded accounts with the Licensee.” As a result, the regulator imposed an £606,300 ($490,000) fine against PPB Counterparty Services Limited.
The Commission continues to monitor gambling activities
The fine details come after the gambling watchdog recently imposed a financial penalty of $380,000 on SkillOnNet. The Commission stated that they had discovered violations of anti-money laundering and safer gambling regulations.
” Even though there is no proof that the marketing was deliberate, or that everyone with an app saw the notification, or that customers who were self-excluded could gamble, we treat such breaches very seriously.
Kay Roberts is the executive director of Operations at the Gambling Commission
Kay Roberts, executive director for operations at the Commission, said that there is no evidence that the violation was intentional. She also said it was unclear whether the people who have self-excluded themselves from the notifications had seen them.
Roberts emphasized that the Commission is serious about violations of regulations. The executive director also urged operators to ensure that their systems are in compliance with the framework for self-exclusion to protect these consumers.