Everett Sky wants the gambling industry to provide a safer experience for its customers. Betknowmore has backed the solution Everett Sky offers.
The initiative was created to address the recruitment and human resource needs of the gambling industry by developing and marketing the safer gambling solution of the former.
The service allows operators the ability to create teams of analysts for safer gambling, compliance, and customer service across multiple time zones. They can do this via phone, online/live chat, or in different languages.
Everett Sky also added that it aims to train individuals to the standards, software and management practices used by operators.
Everett Sky wants to relieve the pressure on resources in an industry that is constantly changing by establishing the fact that the individuals in question are essentially “an outsourced team member”.
Phil Ridgwell Everett Sky’s CEO said: “We were delighted to complete this partnership with Betknowmore. Since our first conversation I’ve been impressed by the passion and expertise of Frankie and Ben and the team.
“They were a pleasure for us to work with and this partnership is a milestone in our history. Our safer gambling team solution is a great way to help operators add capacity and scale their teams in light of the constantly changing landscape in the gaming and betting sector.
Our solution has become even more powerful with the addition of Betknowmore’s training and development. I’m excited to watch the partnership grow in the months and the years to come. I look forward to working closely with operators to help them develop their teams and achieve what we all aim for – safer gambling for players.
Betknowmore provides gambling training and will leverage the relationship building to help Everett Sky signpost and assist operators in managing their safer gaming responsibilities, as well as ensure that customers stay safe and within limits.